PART 2 - FOUR HIDDEN CHIMNEYS CHAPTER 9: ARE UNICORNS REALLY WHITE? From Connecting to Selling Us

"Bowie described BowieNet user feedback as unedited and said its chat rooms let him hear what people genuinely thought, making his relationship with his web audience more intimate."

Bowie said user comments were not edited, praised the candor of the chat rooms, and described communication with his web audience as more intimate than before.

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