PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

"David Ogilvy described advertising account executives as intermediaries who represent the agency to the client and the client to the agency."

Ogilvy's description establishes that client-facing account executives historically occupied a boundary-spanning role between creative agency staff and clients.

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