PART 2 - FOUR HIDDEN CHIMNEYS CHAPTER 8: THE SHIELD OF SCREWTAPE Shielding Reinvented

"Eric Ries articulated the Lean Startup concept of the pivot in 2009 and connected Lean Startup with agile development and customer development"

Ries's 2009 formulation describes a pivot as changing direction while staying grounded in what has been learned and places the idea inside a feedback loop combining customer development with agile development.

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