"The pointy-haired boss is not completely mistaken to worry about unfamiliar technological risks, but because he does not understand them, he tends to magnify them."
The publisher's online edition contains Graham's chapter Revenge of the Nerds, which develops the pointy-haired boss example cited in the author's Kindle sidenote. The source preserves the connection between expertise, managerial risk perception and the difficulties of evaluating technical decisions from outside the profession. The source year identifies the publisher's listed 2010 edition, rather than the book's original 2004 publication.
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