In Steven Sinofsky's account, Office 12 added Save As PDF after competitors already supported PDF export and Office was receiving more than 30,000 comments per week requesting it.

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Location PART 2 - FOUR HIDDEN CHIMNEYS CHAPTER 10: BUILDING-BLOCK REALITY Blocks Tend to Stick Around

"In Steven Sinofsky’s account, Office 12 added Save As PDF after competitors already supported PDF export and Office was receiving more than 30,000 comments per week requesting it."

Sinofsky recalls enormous pent-up demand for PDF creation inside Office, including more than 30,000 weekly comments requesting support, illustrating how an established format can become an expected compatibility building block.

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Source title 081. First Feedback and a Surprise

Source authors Steven Sinofsky

Source year 2022

Confidence high

Importance mid