Microsoft's Watson created an Internet-connected feedback loop from crashes on users' PCs to developers diagnosing and fixing the underlying bugs.

Format Book / Offline paper

Location PART 2 - FOUR HIDDEN CHIMNEYS CHAPTER 8: THE SHIELD OF SCREWTAPE Perpetual Beta and The death of Zero Defects

"Microsoft’s Watson created an Internet-connected feedback loop from crashes on users’ PCs to developers diagnosing and fixing the underlying bugs."

Sinofsky describes Watson as a profound change in software development because web-connected crash reports could flow from real-world users directly into Microsoft's debugging and repair process.

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Source title Hardcore Software: Inside the Rise and Fall of the PC Revolution

Source authors Steven Sinofsky

Source year 2024

Confidence high

Importance high