Evidence
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"Matt Taibbi wrote that some of Twitter’s earliest speech-control tools were created to combat spam and financial fraudsters before moderation tools expanded more broadly."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
THE TWITTER FILES
Source authors
Matt Taibbi
Source year
2023
Confidence
high
Importance
mid
Format
Web Page
"Facebook’s internal research found that engagement-weighting of reaction emojis could amplify emotional content, with angry reactions disproportionately associated with misinformation, toxicity, and low-quality news."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
Five points for anger, one for a ‘like’: How Facebook’s formula fostered rage and misinformation
Source authors
Jeremy B. Merrill; Will Oremus
Source year
2021
Confidence
high
Importance
high
Format
Web Page
"Ethan Zuckerman apologized for writing the code behind the pop-up ad while arguing that advertising had become the web’s dominant business model."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
The Internet's Original Sin
Source authors
Ethan Zuckerman
Source year
2014
Confidence
high
Importance
high
Format
Online paper / PDF
"Notification badges significantly increased app clicks in an experiment involving more than 1,000 smartphone users."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
Driven by notifications – exploring the effects of badge notifications on user experience
Source authors
Nicola Bartoli; Simone Benedetto
Source year
2022
Confidence
high
Importance
mid
Format
Web Page
"A former senior Facebook employee described a data-driven engineering view in which virality was treated as evidence of what users wanted, reducing the company’s perceived responsibility."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
How People Inside Facebook Are Reacting To The Company’s Election Crisis
Source authors
Charlie Warzel
Source year
2017
Confidence
high
Importance
high
Format
Web Page
"Clive Thompson argued that scale-driven software culture can turn ethical questions into optimization for growth and throughput."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
How the Algorithm Rewards Extremism
Source authors
Clive Thompson
Source year
2019
Confidence
high
Importance
high
Format
Web Page
"Mike Monteiro described venture-backed growth as a drive to increase usage by some metric until investors get paid."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
One person’s history of Twitter, from beginning to end
Source authors
Mike Monteiro
Source year
2017
Confidence
high
Importance
high
Format
Web Page
"Mike Monteiro argued that Silicon Valley design culture pushed designers toward speed, market share, funding, and financial success at the expense of responsibility to users."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
Hide the Pain Harold
Source title
Design’s Lost Generation
Source authors
Mike Monteiro
Source year
2018
Confidence
high
Importance
high
Format
Web Page
"In July 2026, the European Commission preliminarily found Meta in breach of the DSA over the addictive design of Instagram and Facebook."
Location
PART 2 - FOUR HIDDEN CHIMNEYS
CHAPTER 9: ARE UNICORNS REALLY WHITE?
The Network Defects
Source title
Commission preliminarily finds the addictive design of Instagram and Facebook in breach of the Digital Services Act
Source authors
European Commission
Source year
2026
Confidence
high
Importance
mid