Format Online paper / PDF "A company can be held legally liable when customers reasonably rely on inaccurate information provided by its chatbot." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Moffatt v. Air Canada, 2024 BCCRT 149 Source authors British Columbia Civil Resolution Tribunal; Christopher C. Rivers Source year 2024 Confidence high Importance high
Format Web Page "Automating some business activities does not remove organizational bottlenecks that constrain overall throughput." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title What is the Theory of Constraints, and How Does it Compare to Lean Thinking? Source authors Sergio Rattner Source year 2006 Confidence high Importance mid
Format Online paper / PDF "Automation complacency can degrade monitoring performance and situation awareness, supporting the need for careful operator training and interface design." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Nothing Can Go Wrong—A Review of Automation-Induced Complacency Research Source authors Valerie Gawron Source year 2019 Confidence high Importance high
Format Online paper / PDF "Higher levels of automation can improve routine performance while worsening performance when automation fails, a pattern associated with the Lumberjack Effect." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Human Performance Consequences of Stages and Levels of Automation: An Integrated Meta-Analysis Source authors Linda Onnasch; Christopher D. Wickens; Huiyang Li; Dietrich Manzey Source year 2014 Confidence high Importance high
Format Online paper / PDF "Automation can leave operators out of the loop, reducing situation awareness and impairing their ability to take over after failures." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title The Out-of-the-Loop Performance Problem and Level of Control in Automation Source authors Mica R. Endsley; Esin O. Kiris Source year 1995 Confidence high Importance high
Format Online paper / PDF "Overreliance on automation can produce monitoring failures, while frequent false alarms can cause operators to disregard automated warnings." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Humans and Automation: Use, Misuse, Disuse, Abuse Source authors Raja Parasuraman; Victor Riley Source year 1997 Confidence high Importance high
Format Book / Offline paper "Automating complex organizational workflows can increase maintenance demands when unusual situations require new explicitly planned responses." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Peopleware: Productive Projects and Teams Source authors Tom DeMarco; Tim Lister Source year 2013 Confidence high Importance high
Format Book / Offline paper "DeMarco and Lister argued that formalizing human workflows into deterministic automated processes can remove their capacity for improvised self-healing." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Peopleware: Productive Projects and Teams Source authors Tom DeMarco; Tim Lister Source year 2013 Confidence high Importance high
Format Movie / IMDB "Charlie Chaplin portrayed the human costs of machine-paced industrial work in his 1936 film Modern Times." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Modern Times Source authors Charlie Chaplin Source year 1936 Confidence high Importance low
Format Web Page "TSA covert testing has revealed failures and vulnerabilities in airport security screening." View Source Location PART 3 - THE THIRD AXIS CHAPTER 13: SPECKLED INTELLIGENCE Ironies of Automation Source title Aviation Security: TSA Improved Covert Testing but Needs to Conduct More Risk-Informed Tests and Address Vulnerabilities Source authors U.S. Government Accountability Office Source year 2019 Confidence high Importance mid
