Evidence

Format Online paper / PDF

"Motivated reasoning can lead people to select and construct cognitive justifications that favor a desired conclusion."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Throwing Darts

Source title The Case for Motivated Reasoning

Source authors Ziva Kunda

Source year 1990

Confidence high

Importance mid

Format Online paper / PDF

"Customer cost expectations can substantially bias human judgment-based software effort estimates even when estimators are told the information is not valid input."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Throwing Darts

Source title The Impact of Customer Expectation on Software Development Effort Estimates

Source authors Magne Jørgensen; Dag I. K. Sjøberg

Source year 2004

Confidence high

Importance high

Format Online paper / PDF

"In software, “effort estimate” can refer to most-likely effort, a p50 estimate, planned effort, or effort used as the basis for a bid."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Throwing Darts

Source title Practical Guidelines for Expert-Judgment-Based Software Effort Estimation

Source authors Magne Jørgensen

Source year 2005

Confidence high

Importance high

Format Web Page

"The English word “estimate” derives from Latin aestimare, meaning “to value” or “to estimate”."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Throwing Darts

Source title ESTIMATE Definition & Meaning

Source authors Merriam-Webster

Source year 2026

Confidence high

Importance low

Format Book / Offline paper

"David Ogilvy described advertising account executives as intermediaries who represent the agency to the client and the client to the agency."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

Source title Ogilvy on Advertising

Source authors David Ogilvy

Source year 1983

Confidence high

Importance mid

Format Online paper / PDF

"In geographically distributed software teams, shared team knowledge and presence awareness mitigated the negative effect of geographic distance on coordination."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

Source title Team Knowledge and Coordination in Geographically Distributed Software Development

Source authors J. Alberto Espinosa; Sandra A. Slaughter; Robert E. Kraut; James D. Herbsleb

Source year 2007

Confidence high

Importance mid

Format Online paper / PDF

"In a 13-team enterprise software unit, lack of dependency awareness emerged from misaligned specification, prioritization, estimation, and allocation activities and undermined effective coordination."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

Source title Coordination Challenges in Large-Scale Software Development: A Case Study of Planning Misalignment in Hybrid Settings

Source authors Saskia Bick; Kai Spohrer; Rashina Hoda; Alexander Scheerer; Armin Heinzl

Source year 2018

Confidence high

Importance high

Format Online paper / PDF

"In a 2005 Microsoft Research study, 62% of surveyed developers agreed that frequent task switching caused by requests from teammates or managers was a serious problem."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

Source title Software Development at Microsoft Observed: It’s about people … working together

Source authors Gina Venolia; Robert DeLine; Thomas LaToza

Source year 2005

Confidence high

Importance mid

Format Book / Offline paper

"Engineering-management literature includes a direct warning that fully insulating a software team from project reality can harm both the manager and the team’s development."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

Source title Don’t Be the S--- Umbrella

Source authors Jeff Foster

Source year 2019

Confidence high

Importance high

Format Book / Offline paper

"David Ogilvy described two advertising-agency extremes – account executives dominating creative staff and account executives reduced to client-facing errand boys – and argued that both systems were flawed."

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Location PART 1 - TONS OF PUNKS, ONE BIG JERK CHAPTER 3: TOUCHGRASS Errand Boys and Bullshit Umbrellas

Source title Confessions of an Advertising Man

Source authors David Ogilvy

Source year 1963

Confidence high

Importance high